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For example, if a user doesn't have access to a project to track time to, there's no way within the extension to ping their manager.

We didn't solve every roadblock that the extension presented.

If I were to revisit this project, I wonder if we could have shipped it in smaller pieces and incrementally updated it.

Design and build took more than 6 months as it went through discovery, design, and build.

This idea eventually evolved into the Harvest Platform so users could natively implement time tracking to any application and website.

As of 2019, the Chrome extension has been downloaded over 60,000 times.

Tracing your Chrome extension work back to Harvest appДЄpp icons and links to your connected project were added on your Harvest timesheet. It was also important to show users from which application their tracked time was coming from. The extension will display how much time you've already tracked to the current project Your notes field in Harvest will auto-fill based on your third party app's project details Learning from our users' habits, the Chrome extension timers were mapped to to-do items in Basecamp and to each card in Trello.Д«ecause the extension window was small, it was important to show only the most necessary and useful interactions:Д®asily navigate back to your account page, your timesheet, or switch to another accountД¬reate projects straight from the Chrome extension

One of the most interesting challenges to tackle was uncovering how tracking time from Harvest could insert itself seamlessly into the Basecamp and Trello workflows. For example, the user experience would change if a project wasn't linked to the extension depending on if you're a project manager or a regular user.ДЇitting Harvest into project management workflows What kind of user type they were (manager vs employee) and how this integration could affect their workflowД«ecause this extension would be used by all Harvest users, we took into consideration user permissions and what kind of access each type could have within it.How customers would ideally use Harvest if it was integrated with their project management apps.How customers currently used Harvest with their project management apps.I worked with a UX designer to interview a range of customers from small business owners to freelancers where we learned: Designed a branded experience that could live successfully outside of HarvestД«ecause this project was a request from our customers, we were lucky to have them help us dissect the problem.We didn't know how best to serve this integration to our users.

While we knew what our users wanted, we didn't have a clear understanding what problems they were looking to solve.

How could we integrate the Harvest experience into project planning apps for a more seamless experience? Harvest: Designing a cross-application integration ProblemДЇor years, the most requested feature from our users was to find a way to integrate Harvest, a time tracking app, with third party project planning apps like Basecamp, Trello, and Asana.